Summary
Business-technical bridge builder with deep expertise translating complex technical concepts into actionable business solutions. Natural problem solver who excels at client-facing roles, combining technical depth with exceptional communication skills to simplify complicated topics for diverse audiences. Proven track record as a public speaker (25+ conferences) and technical advisor who knows when to lead technical discussions and when to partner with development teams. Seeking Technical Sales, Forward Deployed Engineer, or Solutions Architect roles where I can leverage my unique ability to understand customer needs, architect solutions, and drive successful implementations while serving as the trusted technical voice between clients and engineering teams.
Key Strengths
- Technical Translation: Excel at bridging the gap between technical teams and business stakeholders, making complex concepts accessible and actionable
- Solution Architecture: Design and present technical solutions that align with customer needs while maintaining implementation feasibility
- Client Engagement: Natural ability to build trust with C-suite executives and technical teams alike through effective communication and deep listening
- Problem Solving: Quickly identify root causes and architect elegant solutions by understanding both technical constraints and business requirements
- Public Speaking: Compelling presenter who has delivered technical demos and thought leadership at 25+ conferences to audiences of 100-1000+
- Technical Credibility: Hands-on coding experience and infrastructure knowledge to hold technical conversations while knowing when to involve specialists
Work Experience
Bio Protocol | 2025 - Present
Head of Operations
- Scaled operations for a $100M+ cryptocurrency during a growth phase from 15 to 30 employees, establishing and managing foundational processes across finance, legal, events, HR and customer success.
- Stood up the processes needed to handle a $10M annual operational budget, oversaw the cost efficient use of contractors for the continued processing several hundred invoices per month across multi-currency fiat and cryptocurrency payment systems.
- Lead a 4 person customer success team in the transition from provisioning ad-hoc incubation services into organize and streamlined service fullfillment. Cut new asset incubation cycle times from multiple months down to 3 weeks.
- Championed data management and AI strategy across the organization, both internally and externally
DeSci Labs | 2022 - 2024
Director of Operations
- First employee hired to a newly formed big-data, blockchain, open-science startup. Established hiring processes and played a pivotal role in selecting, onboarding, and training a 15-person team. Served as the initial point of contact for a seed-round raise of $4M at a $20M valuation.
- Served as primary technical liaison for 50+ enterprise datacenter clients, translating complex infrastructure requirements into actionable solutions. Provided white-glove technical consulting during 1PB+ data migrations, acting as trusted advisor between customers and engineering teams while negotiating multi-million dollar contracts.
- Aligned domain-specific metadata of end-user datasets with higher-ed industry-wide best practices by ensuring proper usage of controlled vocabularies as descriptors for datasets. Necessary prerequisite for eventual LLM training and Knowledge Graph creation on data. Taught courses on the creation and communal management of RDF-based ontologies within academic research.
- Created a 2,000+ person product support community, founded three separate 1,000+ person conferences, and built a 50+ person community of high-profile academics championing company technologies. Established management processes, hired and trained community managers, then managed day-to-day operations in addition to overseeing finances and strategic direction. Over a three-year span, these communities and conferences resulted in six grant opportunities totaling upwards of €20M+, 10+ academic conference proposals, and 25+ non-academic conference speaking spots.
Ernst and Young | 2019 - 2022
IT Transformation and Product Management
- Assisted a new CIO at a Fortune 100 construction company in strategizing, planning, and executing an IT-wide product transformation. Conducted feasibility assessments through end-to-end evaluations of IT capabilities and an IT financial analysis.
- Identified high-potential areas for catalyst product teams by mapping HR, Finance, and Construction verticals. Capability mapping in the construction vertical included creating a value stream from scratch based on user interviews.
- Served as client-facing "showcase" product owner, presenting technical solutions to Fortune 100 executives and division leaders. Successfully translated business requirements into technical specifications for development teams while demonstrating product thinking. Delivered comprehensive technical documentation and training, including a 100+ page implementation guide for client teams.
Cybersecurity Audit Consultant
- Performed cybersecurity application landscape rationalization for a national healthcare organization. Identified 25+ underutilized or overlapping applications whose retirement saved over $12M and facilitated a cloud transformation. Launched cloud transformation by leading a team of three in an enterprise and vendor application mapping exercise.
Divestiture and Cloud Migration Execution
- Led technical architecture and client communications for $8B Fortune 50 pharmaceutical divestiture. Presented complex technical migration strategies to C-suite stakeholders, architected solution pathways, and served as primary technical liaison between client executives and implementation teams. Built executive dashboards that simplified complex technical metrics into actionable business insights.
- Reconfigured enterprise-wide server uptime requirements during the cloud migration for the pharmaceutical company, resulting in over $30M saved annually. This effort led to $75M in follow-on business across spin-co and steer-co, including a ServiceNow implementation, cloud migration, and an IT financial process revamp.
Non-Profit Work and Side Projects
- ConstitutionDAO Founding Member: Contributed as part of a 30-person team that raised $50M in seven days from 30,000 contributors to bid on a copy of the U.S. Constitution. Served as liaison to Sotheby’s Auction House during the process. Created and pioneered a net new business model for internet native organizations (DAOs) which is still used today. The story of ConstitutionDAO is now a case study in multiple MBA courses.
- OADAO Founding Member: Started an open science nonprofit community of 5000+ people dedicated to the use of emerging technologies to further open science practices in academia.
- DeSci Ecosystem Steward: Served one year in a non-profit, cross-company role helping nurture an early blockchain-based ecosystem. As of November 2024, the DeSci Ecosystem now totals $1B.
- GOFAIR Fellow: Selected to participate in prestigious data management for AI fellowship for added study on data management best practices in distributed ecosystems.
- BigGreenDAO Launch Consultant: Helped Kimbal Musk and the BigGreen Team ideate on potential operational and business models prior to DAO launch.
Education
B.S. in Mechanical Engineering
Georgia Institute of Technology | Atlanta, Georgia, U.S.A.
- Received James G. Wohlford Excellence in Co-operative Education Scholarship and Sigma Phi Epsilon Balanced Man Scholarship
- Two-term co-op in Quality Assurance for Manufacturing Engineering at Robert Bosch US in Charleston, South Carolina
- Two-term co-op in Machine Learning and Data Analytics at Robert Bosch in Stuttgart, Germany
- One-term internship in Data Science at the Georgia Tech Research Institute in Atlanta, Georgia
- Startup Founder: Spent a year in Georgia Tech incubator programs, focusing on launching a bicycling safety startup. Managed user research, product design, marketing, and other operational aspects
Certificates
- TOGAF 9.2 Certified - The Open Group (2025)
- Azure AI Fundamentals - Microsoft (2024)
- Azure Data Fundamentals - Microsoft (2024)
- Azure Fundamentals - Microsoft (2024)
Skills and Interests
Technical Skills
- Programming: Python (Advanced - data analytics, automation, ETL), SQL (Advanced - complex queries, stored procedures), Bash/Shell scripting
- Data & Analytics: ETL pipeline development, Data cleaning and transformation, Database design and optimization, JSON/XML processing, Statistical analysis
- Data Visualization: PowerBI (Advanced), Tableau, Spotfire, Matplotlib/Seaborn, Executive dashboard design
- Infrastructure: Docker containerization, Git/GitHub version control, Proxmox virtualization, Linux system administration
- Web Deployment: Vercel hosting, Basic HTML/CSS for documentation sites
AI & Machine Learning Skills
- AI/ML Frameworks: Experience with scikit-learn, TensorFlow basics, pandas, NumPy for data manipulation
- Large Language Models: Prompt engineering, GPT/Claude integration, LLM fine-tuning concepts, RAG (Retrieval Augmented Generation) implementation
- Data Science: Statistical analysis, Predictive modeling, A/B testing methodologies
- AI Strategy: AI implementation planning, Ethical AI considerations, Model evaluation metrics, Knowledge graph creation for AI training
- Applied AI Experience: Built ML models during Robert Bosch co-op, Led AI strategy at Bio Protocol, Implemented data structures for LLM training at DeSci Labs
Business Technology Skills
- Enterprise Software: Microsoft Office Suite (Advanced PowerPoint), Asana/Jira, PowerBI, Tableau basics, Zapier automation, Loom
- Cloud Platforms: Azure (AI, Data, and Fundamentals certified), AWS basics, Cloud migration strategies
- Architecture: TOGAF certified, Enterprise architecture, Solution design, System integration planning
- Infrastructure: Network design, Firewall configuration (OPNSense), Storage solutions (TrueNAS, Synology), Monitoring (Grafana, Loki)
Business & Leadership Skills
- Technical Sales & Solutions: Pre-sales engineering, Solution architecture presentations, POC development, Technical requirements gathering, RFP/RFI responses, Demo delivery to technical and non-technical audiences
- Client Success: Executive relationship building, Technical account management, Implementation consulting, Customer advocacy, Post-sales technical support, Success metrics definition
- Communication Excellence: Complex concept simplification, Technical storytelling, Executive presentations (C-suite to engineers), Technical documentation, Public speaking (25+ conferences, audiences 100-1000+), Cross-functional team facilitation
- Business Acumen: ROI analysis, TCO calculations, Contract negotiation ($10M+ deals), Vendor management, Budget oversight, Market analysis, Competitive positioning
- Leadership: Technical team mentoring, Product/Project management, Agile/Scrum methodologies, Strategic planning, Change management, Stakeholder alignment across technical and business teams
Personal Interests
- Spending time with family, learning new technologies, cooking, reading, woodworking, homelab projects, traveling
Contact
Email: ewvanwinkle@gmail.com
Phone: +1 (404) 754-8648
LinkedIn: linkedin.com/in/erik-van-winkle